Comparisons, tariff breakdowns and testing notes, newest first.
One household switches provider and notices only a brief interruption on the morning of the change. Another cancels first, orders afterwards, and…
6 min read
One household complains for three months and eventually changes provider, and the fault follows them. Another household replaces a six-year-old router and…
6 min read
One household leaves a contract early and pays nothing, having moved house within the coverage area. Another leaves the same contract at…
6 min read
One household asks five providers for a price and receives five refusals. Another in a similar position receives an answer within a…
6 min read
One household can recite its broadband price from memory. Another cannot, even though it signed up around the same time. The difference…
6 min read
One household buys a repeater, plugs it into a socket in the far bedroom, and finds the speed there barely changed. Another…
6 min read
One household reads a number on a sales page and expects exactly that number to appear on a speed test. Another reads…
6 min read
One household uses a 5G router as its only connection and never looks back. Another tries the same approach and exhausts its…
6 min read
One household buys three services separately and negotiates each one in turn. The other buys a single bundle and negotiates once. The…
6 min read
