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We read everything that arrives and answer most of it. If a tariff on this site is out of date, or a figure we published does not match what your line actually delivers, that is worth telling us — corrections go into the page rather than into a drawer.
What to include
If you are reporting a price or speed change, name the provider, the package and roughly where you are. Regional pricing varies more than most comparison sites admit, and a location turns a vague report into something we can verify against the published tariff.
Response times
Corrections are normally handled within a few working days. Partnership and advertising enquiries are answered separately and are always disclosed on the page they appear on.